Refund policy

At Vee’s Botanica, every product is handmade with intention, care, and spiritual craftsmanship. Because these items are energetically based and often custom-prepared, I maintain a clear refund policy to keep things fair and consistent for everyone.

You may request a refund or replacement within 30 days of delivery if:

• The product arrives damaged, broken, or leaking

• The wrong item was delivered

• There is a defect or quality issue that prevents you from using the product as intended

• 🚫 Non-Refundable / Final Sale Items

  Due to the spiritual and energetic nature of my products, the following items are final sale and not eligible for refunds or returns:

  • Used or opened spiritual oils, sprays, mists, or bath products

  • Custom spellwork, ritual services, or dressed candles

  • Tarot readings (PDF or video format)

  • Intention jars, spell jars, or any custom-made product

  • Digital downloads or spiritual guides

  Spiritual results are not guaranteed, as energy and outcomes vary for each individual.

  📦 Lost or Stolen Packages

  Vee’s Botanica is not responsible for packages marked as delivered but claimed as missing or stolen. Please contact USPS or your local carrier for assistance.

  If the tracking shows no movement for 10+ days, contact me and I’ll help you look into it.

  🔁 Exchanges

  Exchanges are only offered for damaged or incorrect items reported within the 30-day window.

  📨 Contact

  For refund or replacement requests, email:
  veesbotanica.com
  Please allow 1–2 business days for a response.